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HRappka support

Hello! You can submit your request to HRappka support using following options.

Submit bug request

If system is not working properly - fill out the form

If system is not working properly - fill out the form

Required fields are marked with an asterisk*

ID firmy (np. 146) znajduje się w lewym dolnym rogu systemu HRappka. Więcej informacji: https://hrappka.pl/pomoc/baza-wiedzy/id-firmy-w-systemie.

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